If you've been following the news around Cambridge Analytica, the data consultancy firm hired by the Donald Trump campaign for the 2016 US election that harvested the data of up to 50 million Facebook users without their permission through data collected from third-party apps, you may want to know how to make sure that something similar isn't happening to you. Here's what you need to do: Go to [...]

Facebook, the social media network rolled out its alternative to the 'like' button in February, but police say you shouldn't use it if you want to protect your privacy For the past few months, Facebook has given its users the opportunity to express a range of emotions when they respond to posts they see in their feed. After years of complaining about the lack of a 'dislike' option, [...]

Facebook has been working to improve customer service-focused features for Page administrators for some time, most recently with the introduction of “Saved Replies,” a feature that allows Page admins to quickly respond to incoming inquires with canned (pre-written) replies. Now, admins will be able to tout just how fast they do answer their customers' questions, as a number of Facebook admins report seeing a “response rate” feature. The [...]